TERMS

Terms of Service

Last updated: November 7, 2026

In short:
  • $999.99/month + HST, charged by card on the 1st of each month.
  • Renews automatically each month, with an email reminder at least 7 days before each charge.
  • No long-term contract: 30 days’ written notice to cancel, and cancelling is as easy as signing up.
  • No refunds, but leads that don’t meet our standard are replaced.
  • Leads are exclusive to you; lead volume and results aren’t guaranteed.
About these termsThe serviceWho can sign upFees and billingNo guarantee of resultsLead quality and replacementsExclusivity and territoriesYour responsibilitiesCancellationRefundsLimitation of liabilityIndemnityTestimonials and reviewsUse of artificial intelligence (AI)Changes to these termsGoverning lawContact

1.About these terms

BDC Velocity is a partnership operating in Ontario, Canada (“BDC Velocity”, “we”, “us”). These Terms of Service (“Terms”) apply to contractors who subscribe to our lead service (“you”). By signing up or paying for the service, you agree to these Terms.

2.The service

Each month we find homeowners in your territory who are planning renovations, check their project details, and confirm them by phone before passing them to you as a lead. The service includes:

  • Marketing paid for by us (no ad spend from you).
  • A quality survey and a phone call to each homeowner before the lead is sent.
  • Leads matched to your territory and the trades you choose.
  • Regular check-in calls to review your leads.

3.Who can sign up

You must run a renovation or construction business in Ontario, hold any licences your work requires, and carry valid general liability insurance. We may ask for proof at any time and may refuse or end service if you can’t provide it.

4.Fees and billing

  • The service costs $999.99 per month plus HST.
  • Fees are charged in advance on the 1st of each month to the card you provide, through our payment processor.
  • Your first charge is taken when your service starts and covers the rest of that month on a prorated basis.
  • Automatic renewal: your subscription renews automatically each month until it is cancelled under section 9. We will email you a reminder at least 7 days before each renewal charge, showing the amount, the charge date and how to cancel.
  • If a payment fails, we will let you know. If it isn’t resolved within 7 days, we may pause lead delivery until it is.
  • We may change our prices by giving you at least 30 days’ notice by email.
  • There is no setup fee.

5.No guarantee of results

We make a genuine effort to deliver qualified leads every month, but we do not guarantee a set number of leads, and we do not guarantee that any lead will result in an estimate, a signed contract or revenue. Lead volume depends on season, territory and demand. Whether a lead becomes a job depends on you and the homeowner.

6.Lead quality and replacements

If a lead does not meet our standard, we will replace it with a new lead at no cost. A lead qualifies for replacement if:

  • the phone number is wrong or disconnected and the email bounces;
  • the person is not the homeowner or someone authorized to make the decision;
  • the project is outside your territory or the trades you selected; or
  • it duplicates a lead we already sent you.

To request a replacement, email info@bdcvelocity.ca within 7 days of receiving the lead and tell us why. A homeowner who changes their mind, chooses another contractor, or doesn’t respond after a genuine attempt to contact them does not qualify.

7.Exclusivity and territories

Each lead we send you goes to you alone; we do not sell the same lead to another contractor. We limit the number of contractors in each territory. Territory boundaries are set by us. We may adjust them with at least 30 days’ notice, but we won’t reduce your territory without your agreement.

8.Your responsibilities

  • Contact each lead promptly, ideally within one business day, and treat homeowners professionally and honestly.
  • Use a homeowner’s information only for their renovation project. Do not sell, share or add them to marketing lists, and handle their information in line with Canadian privacy and anti-spam law.
  • You alone are responsible for your quotes, contracts, workmanship, permits, warranties and any dispute with a homeowner. BDC Velocity is not a party to any agreement between you and a homeowner.
  • Keep your contact details, licences and insurance up to date and tell us if anything changes.

9.Cancellation

There is no long-term contract. Either of us can end the service by giving 30 days’ written notice.

Cancelling is as easy as signing up. It will never take longer than getting started did. Just email info@bdcvelocity.ca (or reply to any billing email) saying you want to cancel. You don’t need to book a call or give a reason. We will confirm your cancellation and your final billing date in writing within one business day.

Service and billing continue until the end of the notice period. If the notice period ends partway through a month, the final charge is prorated to that date.

We may end or suspend the service immediately if you don’t pay, misuse homeowner information, treat homeowners improperly, or no longer meet the requirements in section 3.

10.Refunds

Fees are non-refundable, including for partial months and unused leads. Instead of refunds, leads that don’t meet our standard are replaced as described in section 6.

11.Limitation of liability

To the extent the law allows, BDC Velocity’s total liability to you for any claim relating to the service is limited to the fees you paid us in the 3 months before the claim arose. We are not liable for lost profits, lost business, or indirect or consequential losses, or for the actions of any homeowner.

12.Indemnity

You agree to cover BDC Velocity for any claims, losses or costs arising from your work for a homeowner, your use of homeowner information, or your breach of these Terms.

13.Testimonials and reviews

Every testimonial, review and result we show is from a real client and is used with their permission. We don’t write fake reviews or pay for positive ones. If a client received anything in exchange for a testimonial, such as a discount, we will say so. Results described in testimonials are that client’s experience and are not a promise of what you will get (see section 5).

14.Use of artificial intelligence (AI)

We use AI tools to help deliver the service. A person on our team checks lead information before it is sent to you and makes all decisions about your account. If we use an automated assistant to reply to messages, it will say it is automated. See our Privacy Policy for how AI tools handle personal information.

15.Changes to these terms

We may update these Terms. We will give you at least 30 days’ notice by email of any significant change. If you don’t agree, you can cancel under section 9 before the change takes effect.

16.Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be handled in the courts of Ontario.

17.Contact

Questions about these Terms? Email info@bdcvelocity.ca.